{"id":1448,"date":"2018-03-29T20:51:16","date_gmt":"2018-03-29T19:51:16","guid":{"rendered":"http:\/\/www.michaelm.info\/blog\/?p=1448"},"modified":"2018-03-29T20:51:16","modified_gmt":"2018-03-29T19:51:16","slug":"vmware-software-download-service-error","status":"publish","type":"post","link":"http:\/\/www.michaelm.info\/blog\/?p=1448","title":{"rendered":"VMware Software Download Service error"},"content":{"rendered":"<p>Sometimes the download service seems to hang with an error such as &#8220;Reading the VMware software depot for the first time. This could take up to several minutes&#8230;&#8221;. One possible cause is an ongoing corruption issue with some of the underlying depot data files. This is documented in\u00a0<a href=\"https:\/\/communities.vmware.com\/thread\/568541\">https:\/\/communities.vmware.com\/thread\/568541<\/a> and\u00a0<a href=\"https:\/\/communities.vmware.com\/thread\/553547\">https:\/\/communities.vmware.com\/thread\/553547<\/a><\/p>\n<p>In summary, the current issue relates to &#8220;corruption&#8221; in the\u00a0dlg_ESXI60U3A.xhtml data file. Reference is made to a missing component (which seem ultimately to be files in the same directory).<\/p>\n<p>The stdout-vapi_server.log file (stored in C:\\Users\\<em>username<\/em>\\AppData\\Roaming\\VMware\\Software Manager\\Download Service) includes reference to the failing items, which can be removed one at a time. Once this is done (with the download service stopped) the service should resume working or report the next failing item. If the above error occurs, keep checking the\u00a0stdout-vapi_server.log file for references to error items.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes the download service seems to hang with an error such as &#8220;Reading the VMware software depot for the first time. This could take up to several minutes&#8230;&#8221;. One possible cause is an ongoing corruption issue with some of the underlying depot data files. This is documented in\u00a0https:\/\/communities.vmware.com\/thread\/568541 and\u00a0https:\/\/communities.vmware.com\/thread\/553547 In summary, the current issue relates [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[235,257],"class_list":["post-1448","post","type-post","status-publish","format-standard","hentry","category-technical","tag-bug","tag-vmware"],"_links":{"self":[{"href":"http:\/\/www.michaelm.info\/blog\/index.php?rest_route=\/wp\/v2\/posts\/1448","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.michaelm.info\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.michaelm.info\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.michaelm.info\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.michaelm.info\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1448"}],"version-history":[{"count":3,"href":"http:\/\/www.michaelm.info\/blog\/index.php?rest_route=\/wp\/v2\/posts\/1448\/revisions"}],"predecessor-version":[{"id":1458,"href":"http:\/\/www.michaelm.info\/blog\/index.php?rest_route=\/wp\/v2\/posts\/1448\/revisions\/1458"}],"wp:attachment":[{"href":"http:\/\/www.michaelm.info\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1448"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.michaelm.info\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1448"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.michaelm.info\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1448"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}